How to Check Your American Express Corporate Card Application Status

Applying for a corporate credit card is crucial for businesses looking to streamline expenses and improve financial management. However, waiting for approval can be frustrating, especially if you’re unsure of the application’s progress.

If you've recently applied for an American Express corporate card, you may be eager to know whether your application has been approved, is pending, or requires additional verification. Fortunately, American Express provides multiple ways to check your application status.

In this guide, we’ll walk you through the different methods to check your American Express corporate card application status and discuss the typical approval timeline.

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How Can I Check My American Express Business Credit Card Application Status?

American Express offers three primary ways to check the status of your corporate card application: online, by phone, or in person at a branch.

Online Method

The fastest and most convenient way to check your American Express corporate card application status is online. You can do this from anywhere without making a call or visiting a branch. Follow these simple steps:

1. Visit the American Express website: Go to www.americanexpress.ae/en-ae/.
2. Log in to Your Account: Click the “Log In” button at the top right corner and enter your credentials, such as the tracking number, access key, and email address you used during the application process.
3. Navigate to Application Status: Look for the “Check Application Status” option, typically found under the “Account Services” section.
4. View your status: Once selected, you'll see whether your application is approved, pending, or declined.

If you encounter any issues or need further assistance, please contact your company's Program Administrator or reach out to American Express customer support.

Phone Method

If you prefer speaking to a representative, you can check the status of your American Express corporate card application over the phone. This method is helpful if your application is pending or if you need further clarification.

Follow these steps to check your status by phone:

1. Prepare your details: Have your application reference number and personal identification details ready for verification.
2. Call American Express customer service: Dial +971 4 449 2222 for corporate card inquiries.
3. Follow the automated prompts: Listen to the options and select the one related to application status. You may need to say "Application Status" or press the corresponding number.
4. Verify your identity: The system may ask for details like your business name, tax ID, or personal information to confirm your identity.
5. Listen to your application status: The system will inform you whether your application is approved, pending, or requires further action.
6. Speak to a representative (if needed) – If the automated system doesn't provide clear information, you can request to speak with a customer service agent for further assistance.

If your status is pending, the representative may explain the reason or suggest the next steps, such as submitting additional documents or waiting for further review. 

For additional contact information, you can refer to American Express UAE's official contact page.

Visit a Branch

If you prefer face-to-face assistance, you can check your American Express corporate card application status by visiting an American Express branch. This method is helpful if you need immediate clarification or if your application requires additional verification.

Follow these steps to check your application status in person:

• Locate Your Nearest Branch: Go to the American Express ”Contact Us” webpage to find the closest branch. Tou can go to one of the following American Express offices:

Dubai Office:

• Address: Media One Tower, Ground Floor, Dubai Media City, Al Falak Street, Al Sufouh 2, Jumeirah, Dubai.
• Postal Address: P.O. Box 2390, Dubai, UAE.
• Working Hours: Monday to Friday, 8:30 AM to 5:00 PM.
• Customer Service Phone: (+971) 4 4492222 (available 24/7).

Abu Dhabi Office:

• Address: Al Nasr Tower, 3rd Floor, Al Nasr Street, Abu Dhabi.
• Postal Address: P.O. Box 806, Abu Dhabi, UAE.
• Working Hours: Monday to Friday, 8:30 AM to 5:00 PM.
• Customer Service Phone: (+971) 2 5996299.

1. Check branch hours: Confirm the operating hours before visiting to avoid any inconvenience.
2. Bring necessary documents: You should carry a government-issued ID and any application-related paperwork, such as your application reference number or business documents.
3. Request assistance: Speak with a representative at the branch and explain that you want to check your corporate card application status.
4. Provide your details: The representative may ask for your business name, tax ID, or other identifying information to verify your application.
5. Get real-time updates: The representative will check your status and inform you whether your application is approved, pending, or requires further action.

If your application is pending, the branch staff may guide you on the next steps, such as submitting additional documents or waiting for further review.

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How Long Does It Take to Get an American Express Business Card Approval?

The approval time for an American Express corporate card depends on several factors, including the application type, required verifications, and business details.

Here’s what to expect:

• Standard processing time: Most applications take 7 to 10 business days for a final decision. If everything is in order, you should receive a confirmation within this period.
• Extended review cases: If American Express requires further verification, such as checking financial details, tax ID information, or business documents, the process can take up to 30 days.
• Pending applications: If your application status shows as pending, it usually means American Express needs additional time to review details before making a decision. You can follow up using the online, phone, or branch methods mentioned earlier.

To avoid delays, ensure your application includes accurate business details, complete financial information, and any required supporting documents.

For further assistance, you can also contact the Corporate Card Unit via email at cfeedback@americanexpress.ae

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Why Alaan's Corporate Cards Are a Smarter Alternative

Checking your credit card application status is just one part of the process. The bigger question is: Is a traditional business credit card the best option for your company?

For businesses in the UAE and MENA region, waiting days—or even weeks—for corporate card approval can slow down operations. Banks often require personal credit checks, detailed paperwork, and long review processes. Even after approval, traditional business credit cards come with strict credit limits, personal guarantees, and high interest rates.

At Alaan, we offer a better solution. Our corporate cards are designed specifically for modern businesses, providing instant approvals, real-time spend controls, and AI-powered expense automation—without the drawbacks of traditional credit cards.

What Makes Alaan Corporate Cards Better?

• Instant card issuance: Issue unlimited virtual and physical corporate cards for your team in minutes, not weeks. No more waiting for approvals.
• No personal credit checks or guarantees: Unlike traditional business credit cards, Alaan doesn’t require a personal credit score check or collateral. Your business gets the financial flexibility it needs without risking personal assets.
• Full spend control and automation: Set category-based limits, merchant restrictions, and automated approvals to eliminate unauthorised spending and streamline expense tracking.
• 2% cashback on eligible transactions: Earn rewards on your business spending and save more with every transaction.
• Seamless accounting integration: Alaan seamlessly integrates with Xero, QuickBooks, and Microsoft Dynamics, ensuring real-time expense syncing and eliminating manual data entry.

With Alaan Corporate Cards, you gain full control over business spending—without delays, personal risk, or complicated approval processes.

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Conclusion

Tracking your American Express corporate card application status is straightforward when you know where to look. You can check it online, by phone, or by visiting a branch, depending on what's most convenient. While some applications get approved quickly, others may take days or even weeks, especially if additional verification is needed.

Alaan Corporate Cards provide a faster, more efficient alternative for businesses that cannot afford to wait. Unlike traditional corporate cards, Alaan offers instant approvals, no personal credit checks, and real-time spend controls—giving businesses in the UAE complete financial flexibility.

If you want a hassle-free corporate card solution with instant issuance, automated expense tracking, and cashback benefits, book a free demo with Alaan today and see how we can simplify your company's financial operations.